Terms of service
Last updated 30 June 2026 · BespokeWorks, London, United Kingdom
What TallyUp is
TallyUp is booking software: a public booking page and an operator console for your business. We provide the software; the relationship with your customers, including the bookings themselves, refunds and how you treat their data, is yours.
Your account
Keep your login secure and your details accurate. You are responsible for what happens under your account and for making sure your team uses it lawfully. You must have the right to run the business you register.
Fair use
Do not use TallyUp to send spam, to harvest data, to misrepresent availability, or for anything unlawful. AI features are rate-limited; attempting to abuse them, or the booking APIs, can lead to throttling or suspension. We act reasonably and will always talk to you first where we can.
Pricing and the founders' preview
During the founders’ preview the service is free. Published founding prices are the prices you will pay when billing begins; we will give at least 30 days’ notice before any charge, and you can export your data and leave at any time without a fee.
Payments between you and your customers
Where you connect Stripe, payments and deposits flow through your own Stripe account under Stripe’s terms. TallyUpnever holds your customers’ money.
Service and liability
We work to keep TallyUp fast and available, but no software is perfect and the service is provided as is during the preview. To the extent the law allows, our liability is limited to the fees you paid us in the twelve months before a claim. Nothing in these terms limits liability that cannot lawfully be limited.
Ending things
You can close your account whenever you like; we will help you export first if you ask. We can suspend or end accounts that break these terms, with notice where reasonable. These terms are governed by the laws of England and Wales.
Questions
Write to hello@bespokeworks.ai. A person answers.